One of the steady themes I've seen throughout my career is that of the nature and importance of software development. Recently a prospect told one of our salespeople that "software is like sewage pipes, I want it to work reliably and I don't want to know about the details". This is the kind of approach that Nicholas Carr talked about in I […]
Tom Lee of the Sunlight Foundation blogged yesterday about the new Federal Register website. The facelift was also announced a few days earlier by the Archivist of the United States, David Ferriero. If you aren’t familiar with it already, the Federal Register is basically the daily newspaper of the United States Federal Government, which details all the rule […]
Image by Roland Tanglao For those of you who didn’t go to the Mozilla Summit (which was amazing BTW) or didn’t see my presentation, I wanted to recap it for you because it’s the basis for some of the things I’d like to do with the Knowledge Base moving forward. Last quarter, we worked on finding ways to increase the helpfulness of our articles by 2%. We star […]
In late 2006, a group of researchers and performing arts professionals met to discuss the issues of managing collections of multimedia related to the performing arts. The wide range of archived materials (from photographs and audio or video recordings of live performances to dance films and promotional shorts), the lack of an agreed set of standards and proc […]
Zeitgeist is a prototype to highlight the most shared BBC webpages on Twitter, a digest to link people to the hottest BBC pages. The project is part of a larger area of exploration to see how the BBC can use real-time trending data to enrich user experiences. […]